My friend Paul broke the glass of his iPhone this past weekend, a horrific sight for any iPhone owner. In Canada, you can’t buy the 3G iPhone from Apple directly, you have to go through Rogers and that requires signing up for a 3 year contract. When he went to Rogers, they said the only way they could ‘sell’ him a new phone was if he paid out the remainder of his existing contract, which works out to about $3,000 CDN…THREE THOUSAND DOLLARS!
After much arguing / pleading with store managers and speaking with the staff at the Apple store in the Eaton’s Center he was still unable to get a replacement. Not really surprising though, If the damage is inflicted by you, and not a fault of the device – i.e shattering the screen, you are on your own. The bottom line is, in these situations your best option is to speak with Apple to find a certified iPhone repair depot which can fix the damage for you. One unfortunate side effect of repairs such as replacing the glass screen is they void your warranty.
