business
2
Mar 10
Art of Marketing, Toronto 2010
Mitch Joel
- Not enough to simply publish to social media, you gotta engage your customers.
- Search Engines control what your “homepage” is, not you.
- 50% less people click on banner ads since 2007
Seth Godin:
- “Anxiety is experiencing failure in advance”
- “Ideas that spread, win”
- No big brand in the past 10 years has built success upon interrupting people with advertising.
- People already have everything they “need”, marketers job is to tell people what they “want”.
- “Art” is the ability to solve interesting problems without instruction. The first person to put a urinal in an art gallery was an artist, the second was a plumber.
- We have to stop listening to the lizard brain. Do something new that makes you uncomfortable. Don’t be afraid, and don’t be a sheep.
16
Jan 10
Social media for bands: Q&A with a reader
Yesterday i got a random question from someone on Facebook who discovered my earlier post about social media for bands. I thought she had some interesting questions so here’s the transcript of our Q&A:
Ok! well the first question that i have is what do you do for a living? Is your blog something you do for fun?
A: I do online marketing/web application development & iphone app development on the side. My blog is for fun and to occasionally piss off hypocrite conservatives & Apple haters.
How do you think the internet has changed the music industry?
A: Its been bad for big pop artists, especially those who may have a lot of label money but make terrible music. On the other hand it has been great for indie musicians because no longer do you need millions of dollars to spread the word about your music. It also has changed the artist / fan relationship in some ways. In many cases fans have a direct line of communication to the artist via Twitter / Facebook etc…
Do you think there are any negative aspect to this method of promotion?
A: It takes a huge amount of persistence. There is no “silver bullet” to success. So i think for bands just starting out it can be hard to know where to start etc…I think it’s also really easy to give up early on when you don’t see results. You also have to be careful to maintain ‘an arms length’ relationship with the fans while still being accessible. Getting too close to your “coo coo for cocoa puffs” fans can end badly.
Do you have any tips for local bands who are looking to use social media to promote themselves?
A:
- Start by eating your own dog food. Follow/subscribe to artists on twitter/facebook that are already doing it and get a feel for what is working for them and how they are using the tools.
- Don’t give up, it’s gonna take time to build momentum.
- Use a service like ping.fm to make it easier to update all your social media profiles in one fell swoop.
- Use a service like www.artistdata.com to post your tour schedule once, and syndicate to hundreds of tour schedule websites across the internet.
- Find a good Twitter client. On Mac/iPhone i recommend Tweetie. Also there is a cool iphone app called Boxcar that will send you notifications on your iphone when you get @ replies or DM’s from fans which leads to my next tip:
- Do whatever you can to respond to every fan question/comment.
- Give your music away for free on your website. The bad news is people could be downloading your music for free anyways. The good news is digital content has a distribution cost of $0. Take advantage of this. People will still buy your music but more importantly you will make more money from touring due to a growing fan-base.
- Most of all: make amazing music. It doesn’t have to mainstream pop. In some ways it is easier to build a following if your music is unusual!
In your post about tips on using social media for bands, you said never spend a cent on traditional advertising. What was your reason behind this?
A: You only need to do this if your music sucks or you were signed to a major label and now need to pay back their investment in you asap. TV & print advertising is horrendously expensive. Making a music video with the objective of having it show up on MTV is a waste of time & money. Even MTV seems to have realized this as there is hardly any music on these stations anymore.
The one thing i think that’s worth spending dollars on, is getting mentioned by tastemakers. If you can get a tastemaker to plug you in in an authentic way to their fanbase, it can have huge upside.
And what about bands using YouTube? Do you think that this form of social media is a good way to promote their music and upcoming projects?
A: Absolutely. Get a cheap flip mino camera and take it on the road with you. If you have a mac iMovie is great for putting together quick video blogs. I’m sure there is something equivalent on Windows. Fans love this stuff. Also, if you have the resources you can stream your shows online via ustream for free (assuming you have the hardware required). Indie bands like Enter The Haggis are doing this and it’s a great way to boost the return your band gets from playing a show.
Great questions!
13
Jan 10
Why the iPhone continues to win the smartphone war
Palm released the Pre. Google released the Nexus One. And then there’s Blackberry (lol)…
All of these smartphones claim to be iPhone killers. Bigger screens, expandable storage, camera flash, ability to run multiple apps at once etc…
The bottom line right now is the appstore, and the developers (“…developers, developers…”):
Graphic courtesy Gigaom.
16
Oct 09
The best marketing is none at all
Love this post by David Paul Williams.
The best marketing is none at all. The best marketing is when the product is so remarkable that people are compelled to talk about it, they are compelled to share it. Great products build communities, not consumer segments.
Pretty much sums up how i feel about marketing right now as well. The question is, who is responsible to make the product remarkable? What do you do if you are a marketer in a situation where you know your product is not remarkable?
7
Sep 09
A career in music is not about selling mp3’s & CD’s
Pirating music is easy thanks to the internet. Just read a story about how the Canadian Government is currently considering making some changes to our Copyright Act legislation, which would see levies placed on iPods. Now, i’m not making a living from music so it’s easy for me to make this statement but i really think the business model of making a living exclusively from music sales is over.
It’s not all doom and gloom though. People are still buying music. However the upside of your music being freely available should be used to your advantage and not seen as a threat. Giving your music away for free (in digital format only of course) costs nothing to deliver, but the upside is you are spreading your music to a larger audience. You need to make it easy for a hardcore fan to share one of your songs with their friend.
So how do you make money from your music if it can be had for free? Get creative and offer your albums in several formats. Digital download, CD, album + DVD of making of, signed album by the band etc etc. Just look to bands like Radiohead, Nine Inch Nails & Josh Freese for further examples.
The bottom line is free music + social media presence = more discovery = more fans = more money for the artist.
25
Feb 09
Marketers are like VC’s
A venture capitalist may be invested in hundreds of start-ups, the majority of which never achieve their objectives. However, because the payoff can be so high, when their investments do well it pays for the losses and even returns a profit. It proves the model works.
With all the noise out there these days, it’s unreasonable to expect you can hit a marketing homerun on command. However, with enough “at bats” you are going to knock a few out of the park and prove all your naysayers wrong. The question is, how many at bats are you taking with your marketing?
4
Feb 09
Some tips on using social media for bands
Update Jan 16 2010: Check out my Q&A with a reader which elaborates on this post.
Have you heard of Joe Purdy? Me neither. He made a healthy six-figures last year from his music, bought a house & sold more than 650,000 tracks on iTunes. How?
A good friend of mine was over for dinner last night and we had a chat about his band’s marketing efforts for their upcoming album, and here are some of the ideas that came out of our discussion:
- Maintain a blog/podcast, Twitter account, Facebook group, Myspace presence and any other worthwhile social media tools out there (don’t neglect them!)
- Advertise all the above at shows, in interviews, on the band’s website…EVERYWHERE!
- Give away mp3’s of your music for free (from your website), and encourage people to share it with their friends using the above tools. Maybe even seed it on Bittorrent.
- Never spend a cent on traditional advertising. It costs way too much to cut through the noise these days and the ROI is small.
- Use social media to ‘rally the troops’, crowdsource & interact with your fans – keep them engaged!
- Make damn sure all your music is on iTunes & Amazon. Even though they may have a few mp3’s they got for free from you your true fans will buy your music.
- Have a consistent ‘branding’ from the myspace page to the live show
The bottom line is, these days people have too much choice, and to make matters worse there is too much noise in the world. This means people aren’t listening to you. They are however, listening to their friends and people they trust. The key is finding people who have the Otaku for your music and making it as easy as possible for them to do your marketing for you.
I almost forgot – above all else, make amazing music.
16
Dec 08
Marketers – don’t give up on social media!
Last week i wrote about an iphone game i had been playing quite a bit the past few weeks. It’s a very challenging game at first, but i figured out what i thought was a winning strategy and decided to share it here. I think i spent about 20 minutes writing the post, and another 20-30 minutes casually submitting it to Digg, and also searching around online where people were talking about this game and sharing my post in those circles (apple discussion forums, yahoo answers etc…).
The results were surprising. Since last week, that post has generated over 7k in unique visitors.
As i type this, I have about 85 posts on this blog to date, with only a few handfuls getting much in the way of traffic. This would seem like a colossal waste of time. However, the more stuff you “throw against the wall”, the better chance something eventually will stick, right?. Keep experimenting and eventually your content will click with an audience.

Only 16% trust corporate blogs
A recent Forrester study showed that corporate blogs are the least trusted source of information about products & services, so it’s really important that you don’t waste time trying to sell – it doesn’t work. Remember that famous scene in Glengarry Glen Ross with Alec Baldwin “A – always! B – be! C – closing!”? I think a good rule for marketers is “never be selling” when it comes to social media. Instead, the right approach is to continue to work on developing remarkable content that somehow relates to what you sell. If you can drive a few thousand eyeballs to your social media efforts, a) even if they don’t buy anything, that’s thousands of people who now know your brand, and b) a few of those visitors are probably going to continue over to your product pages and learn about what it is you sell.
Consider this, how much would it cost to get 7,000 people to your booth at a tradeshow?



For those not from the Toronto area, GO transit provides commuter train & bus services from the burbs to union station (downtown hub). Now, GO is waaaaaay behind technologically speaking, and is plagued by constant delays & technical difficulties. As a web developer, i was excited when i learned today that BART in San Francisco is now exposing it’s data to the community. It got me thinking, and a little bit angry though. Why aren’t our transit companies offering the same things? If they are i want to know when we can expect it. 





